Terms of Sale

These terms apply to purchases from Own Hours at wearownhours.com. If you have a question about a garment or an order, email Librawebsites@gmail.com.

What you’re ordering

We make garments to order. Review the product description, size guide, color and quantity before you place your order. When buying a set, choose a size and color for each piece. Wash variations are part of the finish on our washed garments, and screens can display colors differently.

Prices and payment

Prices are in U.S. dollars. Your order total reflects the price of the pieces or set you chose, shipping charges and applicable taxes. You can review the total before payment. Standard U.S. shipping is included where stated on the product page. When you place your order, you authorize the charge shown at checkout. Keep your confirmation email and order number.

When your order ships

For the first production run, allow about two weeks before production begins. Our maker prepares the embroidery proof and we review it before stitching. Revisions can add time. Making your garments and delivering them take additional time. Check your shipping address and email at checkout so we can reach you about your order.

If we cannot ship by a stated shipping date, or within 30 days of your completed order if no shipping date was stated, we’ll contact you before that deadline. You can agree to a revised shipping date or cancel for a full refund of the unshipped merchandise. If we cannot obtain your agreement to wait, we’ll cancel the unshipped merchandise and promptly refund you.

Returns and order problems

Our Returns & refunds policy explains pre-production cancellations, fit and color choices, refunds, and what to do if a piece is wrong, damaged or defective. These terms preserve the consumer protections that apply to your purchase.